Payxi Safety Policy

Our Safety Policy explains the measures Payxi takes to protect your account and transactions. It also outlines your role in keeping your information secure while using our services.

We use sophisticated fraud detection systems that monitor transactions 24/7. These systems help us identify and block suspicious activity before it can cause harm to your account.

Every Payxi account comes with security features like:

• Two-Factor Authentication (2FA): An extra layer of security that requires a second form of verification.
• Device Linking: Your account is linked to your specific mobile device.
• Biometric Login: Use your fingerprint or Face ID for fast and secure access.

If you suspect unauthorized activity, immediately go to your app's security settings and **freeze your account**. Then, contact our support team at our dedicated security email or phone number below.

To maximize your security, we recommend you:

• Use a strong, unique password and enable 2FA.
• Be cautious of phishing attempts and suspicious links.
• Never share your password or verification codes with anyone.
• Only transact with people you know and trust.

Scammers often use urgent language or fake promotions. Be wary of requests for payment for "prizes," "taxes," or from people you don't know personally. If something feels off, it's best to not proceed with the transaction.

We are not liable for losses resulting from user negligence, such as sharing your password or falling victim to a scam. However, we will investigate every reported case of unauthorized activity to the fullest extent and may offer assistance or refunds at our discretion.

For urgent security concerns or to report fraud, you can reach us immediately at:

Email: security@payxi.com

Phone: +27 11 123 4567